The change was unintentional and often detrimental to the core mission.
He didn't speak a word. You could see in his expression he was in deep thought, yet no sound.
Having the right tools doesn’t mean you know the proper way to do the job.
No matter the circumstance we can have joy. We may not be living in ‘happiness’ due to what we are facing but we can have joy.
After the two ‘no smiling’ encounters it looks like I need to add, ‘remember to smile.'