I have endured, and those around me have celebrated, the two times that I have been on doctor’s orders not to talk, not even to make a sound.
you go for two weeks without making a sound?
But even during these times I could not keep silent around my staff and my team. While I couldn’t talk I still needed to communicate.
Silence or not responding to a request or comment is the worst thing I can do. Recently while discussing this topic with a friend he stated that ‘no response’ was probably a ‘NO’ response. While that might be the case, we leaders miss the point of our role if we are ambivalent and silent toward an idea, information request, criticism or complaint. Continue Reading…